OMS Outage Management System

The SurvalentONE OMS is a complete suite of applications that empowers utilities to efficiently track outages, reduce outage downtime, and proactively and safely guide field crews during restoration activities.

It supports a large number of interface and protocol applications and is fully integrated with SurvalentONE SCADA and DMS. It features up to quad-redundancy, ensuring maximum uptime is available even during major storms.

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OMS Benefits

Enhanced customer experience
Increased operational efficiency
Greater situational awareness
Faster, more informed decision-making
Less impact on customers due to shorter outages
Increased transparency so customers can stay informed about upcoming and current outages
Improved reliability indices (e.g., SAIDI)
Lower inbound call volume

Survalent Explorer

Survalent Explorer is an intuitive graphic environment that provides the user with ready access to all database point configurations, and application settings. The software includes editing tools for all database points, access control, control zones, system parameters, setup of advanced applications and station clone and point modeling features. The database editor displays the data in a tree structure, representing the complete network and allowing easy navigation for viewing or editing.

Key Features

Call Analysis
Call Backs
IVR Caller ID
Map Interface

Crew Management
Switch Order & Guarantees
Events & Operations
AMI

SmartVU

SmartVU is a graphical user interface for operators that utilizes modern graphics hardware to accomplish high quality graphics, providing a platform for users to view and edit all of their SCADA, OMS and DMS applications.

SmartVU can be installed on a PC running Windows Vista or higher and offers a tabbed interface, allowing quick access to multiple views (map, alarms, operations logs and graphs) within a single screen.

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Optional Application - Mobile Crew Manager

The Mobile Crew Manager application provides field crews with instant access to their work assignments, via a tablet or laptop browser. Mobile users can view and update, jobs, tickets and outage cases.

Operations and dispatch teams can improve decision-making through visibility into real-time service status. Utility management benefits from lower field service costs, while improving restoration times and customer service.

The web-based MCM can be operated even in areas without wireless coverage. Once back online, information is automatically synchronized with SurvalentONE OMS, providing control room staff with the latest information.

View Mobile Crew Manager Brochure