While their corporate roots trace back to technology that was used by NASA in the Apollo space missions, Survalent’s 60+ year history has been dedicated to service in the utility industry. Their success has been fueled by exceeding the expectations of the customers they serve: innovation, improvement, and commitment are at the heart of everything they do.
Survalent have an impressive list of highly satisfied customers ranging from small to large electric, gas, water/wastewater and transit utilities across the globe. This diversity gives them a broad perspective and a tremendous base of experience. Over 600 utilities in 30 countries rely on the SurvalentONE platform to effectively operate, monitor, analyze, restore, and optimize operations. By supporting critical utility operations with a fully integrated solution, Survalent customers have significantly improved operational efficiencies, customer satisfaction, and network reliability.
Many of their customers have expanded beyond their initial Survalent SCADA investment to include outage and distribution management solutions, resulting in over 800 successful implementations. And since 1983 – when Survalent first began tracking this information – their customer retention rate has been 98.6%.
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