covid-19 update #2

Dear all,
 
With the alert level in New Zealand moving to Level 3 next week, we wanted to reiterate that our team continue to work as usual and are all available as we work from home.

We can all be contacted via our usual email addresses and mobile phone numbers, as well as video conferencing. Please do not call via direct dial numbers or the main Quasar phone number.
 
Support Services
 
Support services are continuing. We would ask however, that support enquiries are sent via email to support@quasar.co.nz. Please do not call us as we are not in the office to answer the phone.
 
Current Orders

As we are working remotely, we are able to complete orders that include software and services.

If your order includes hardware, there may be a delay in delivery. At this stage we are receipting all hardware into our local courier store and will be able to dispatch once we return to the office. If you would like to discuss an individual order then please contact us on office@quasar.co.nz.

New Orders

We are processing new orders as usual. As we are working remotely, we are able to complete orders that include software and services. If your order will include hardware, there may be a delay in delivery. If you would like to discuss this, please contact sales@quasar.co.nz or the sales person you usually deal with.
 
Level 2

We are currently putting together our plan for level 2 and possibly returning to the office. We do not know the specifics of level 2 yet but once the NZ government has announced these details, we will update the website with what this means for us.

If you have any questions, please don't hesitate to get in touch with us.

Take care,

The Quasar Team