covid-19 update from quasar

Dear all,
 
In light of today’s developments in regards to COVID-19 and the alert level in New Zealand being raised to Level 3 (and soon Level 4), we are making further changes to the way we operate. We have already suspended all travel by our team members, as well as all face-to-face meetings with clients and suppliers and are undertaking social distancing, regular hand washing and other safety measures.
 
It is business as usual for us. We are fortunate that much of our work is done remotely and so making the change to work from home is a fairly easy adjustment. As of Tuesday 24th March, all of our team are all working from home. We are all available via our usual email addresses and mobile phone numbers, as well as video conferencing. However, please do not call via direct dial numbers or the main Quasar phone number.
 
Support Services
 
Support services will continue. We would ask however, that support enquiries are sent via email to support@quasar.co.nz. Please do not call us as we are not in the office to answer the phone.
 
Current Orders
As we are working remotely, we are able to complete orders that include software and services.

If your order includes hardware, there may be a delay in delivery. At this stage we are receipting all hardware into our local courier store and will be able to dispatch following the lock-down. If you would like to discuss an individual order then please contact us on office@quasar.co.nz.

New Orders

We are processing new orders as usual. As we are working remotely, we are able to complete orders that include software and services. If your order will include hardware, there may be a delay in delivery. If you would like to discuss this, please contact sales@quasar.co.nz or the sales person you usually deal with.
 

Take care,

The Quasar Team